Windmill Upon Hills Genting Highlands

Love everything about it. I get everything as described with the mountains view. Close to walking distance for places we wanted to go like food, massage etc. Nice n clean. We weren’t able to check in any earlier than 3pm, but they held our luggages so was ok. We went shopping and came back at 5pm to check in. The office for check in was quite a walk too that would be the only downfall. Not check in at the hotel building. But ok for us. Was just tired. Ok overall..love the hotel n space itself. Fans ok, no AC.

Very clean and tidy

Excellent checkup procedure

The chwck in process was tedious. We had to check-in in in a different property and had to cross the main road to go the other property where our rooms were allocated. There were no bath towels in the room neither did they offered complimentary coffee, tea and sugar sachets or drinking water. they left a container of laundry powder instead. I didn't like the location. Grab taxis dropped our booking a couple of times because it was difficult to find our pick-up point. The room smelled like mould. There were bed bugs too. The walls and kitchen cupboard had dirt marks. I couldn't take a shower as soon as I arrived because there was no hot water readily available for use. I had to switch on the geyser water warmer button and had to wait for at least 30 min before i could take a shower. The toilet paper rolls looked like someone played with it, the toilet paper sheets were not full.