Hacienda Xcanatun, Angsana Heritage Collection

We stayed here for 8 days and have no

Everything was wonderful and truly met the expectations of a five-star hotel. The rooms are spacious, clean, and very comfortable. The staff are excellent, always friendly and eager to help, and they speak very good English. There is a restaurant with delicious food and a changing menu, as well as a nice poolside bar. The hotel grounds are beautiful and very relaxing. The air conditioning is strong, which makes a big difference in the heat. It feels much cooler and more comfortable here, and the hotel has everything you need to enjoy your stay without even having to leave the property.

The hotel is a hidden gem in Mérida. Very beautiful architecture. Outstanding interior design. Rooms and amenities perfect for a romantic escape or a relaxing experience. The staff was super friendly and respectful. The breakfast menu had very delicious options. Congratulations!

Hard to rate this place. It’s beautiful and most of the staff were great. My gripe was with the copious amount of mosquitoes in my room and the managements lack of a solution other than suggesting I sleep in repellent. They did provide raid for the room and to be fair there were mosquitoes everywhere. But I wasn’t able to sleep well or relax in the room, which more or less ruined the experience. I’d suggest investing in mosquito nets if this is a regular problem, which management insisted it was. I’ve stayed in lots of high end places that have netting that adds to rather than detracts from their overall quality. In the end, I’d hesitate to book this property again for this reason. Otherwise, it was beautiful and the staff were lovely.