The property was clean and as the pictures make it appear. I had asked ahead of time if there would be laundry detergent in the house since we were in the middle of a 16 day trip. I was told there would be and unfortunately when we got there, there was no detergent. There were many form emails sent reminding us of the rules of not using our allotted towels and bedding, along with notes left not to use the extra items. One afternoon the electronic lock was malfunctioning and we were locked out of the house. I called the host twice and texted once using the number provided and nobody ever answered. One email directing us to where to throw out the garbage was confusing because the shed attached to the house is not the shed where the garbage goes. When I inquired about the key left for the shed, I got a quick response via email because we weren't supposed to have access to that shed. All in all, the communication was not good. We didn't have any major issues, but communicating when we need something would have been nice instead of just to accomplish the hosts needs. I would have gone to 3.5 stars if it was an option. I think with buttoning up some communication issues and relaxing some of the "rules" a bit, this place would be 5 stars. Skarhman is beautiful and a nice place to relax and recharge.