AC Hotel by Marriott New York Downtown

First of all, I’ve been coming here for five years, and they have retained most of the same staff. This is very pleasant because you know that they care and they are genuinely invested in providing a good experience. These people are professionals and it shows in how they handle, not just when things are going great, but when there is a problem. For a small upgrade price you can get a room with a nice view that is partial of the east river. And the city. I just consistently have a good experience here. They’re not perfect but when I’ve had an issue, it was handled professionally and respectfully. I usually stay for minimum of four nights and I’m quite comfortable. Highly recommend booking this hotel for longer stay as you can count on a good experience from check-in to check out.

I think they can do some improvements, such as ceiling, the peeling wallpaper. Things like that are very easy to do and make a difference in how the rooms show. I also have seen their prices go up significantly. They need to stay humble and definitely offer more value for longer stays.

Location

Room bit small

Everything was so clean and the staff were amazing

The bed and the view

The lobby where you enter is not great, fake flowers outside restaurant very tactless. There is really no security anyone can just use the elevator and come up.