Américas Granada Hotel

This was the second time I have stayed at this property. It's a nice, clean, decent hotel with a friendly professional staff, very good breakfast and a great rooftop pool with wonderful city views. It is also located within a couple blocks of many restaurants, bars, supermarkets, bakeries, or anything else you would probably want. Lastly, it's in a very good location relatively close to both of Rio's airports. I will be happy to stay there again the next time I fly into Rio.

This must have been a wonderful hotel when it's was new. It's still nice but a little dated and would definately benefit from a refurbishment. I booked a Standard Double Room again (Room 209) but it was not nearly as nice as the one I had last time on the 8th floor (which must have been an upgrade that they didn't mention). This one was borderline acceptable. It was clean but the bed was two twins pushed together, both of which were older and sunken-in in the middle. Two of the lights in the room flickered (fortunately, there were plenty of other good lights, so I left those two off). The AC worked OK but, the remote was old and dirty looking and only turned it on and off. It did work but, I would have preferred if it was a little cooler in the room. The room was bearable, but only for one night.

Clean, decent hotel, not too far from Rio GIG Airport with comfortable beds, good pillows, good AC, ok breakfast, and friendly competent staff, with a pool and great view on the roof.

Very long lines at reception to check in and out as well as slow elevators.

Breakfast was good. Although I stay like 10 days. So it became boring the last days, as it is the same menu every day. I got the double bed i requested. The room and bathroom are big, even with 3 suitcases and all. Everything looks quite new and clean.

The 2 ladies at the front are all time in a bad mood. Seems reluctant to help me. Even with simple standard things like checkout, and paying for a tour. Everytime I greet them in Portuguese, they would give me a forced awkward smile back. In the end I will avoid passing their counter and avoid any eye contact.

the price is good, the breakfast is included.

the staff was not very helpful, the restaurant service was not the best. the room was not cleaned properly and did not feel safe at the hotel.