Hotel Eguren Ugarte

Our room had a stunning balcony looking over a garden and hills. The furnishings were very nice. It did have a refrigerator.

There was no electric kettle, coffee or tea in the room. There was no place to open our luggage. The breakfast area only had one coffee machine for all the guests, which was inadequate for the demand.

Peaceful vineyard location with good tracks to walk to pagones and Leza. Very comfortable room and good breakfast with excellent charcuterie (but nasty coffee).

Difficult to eat elsewhere in the evening (local wines are great but cant sample and drive!), and as per other reviews €110 ish for 2 courses and a bottle of wine vs the local area prices for better food and staffing levels not great. Beef cheek sauce was poor. However superb reduces tasting menu €40 lunch @ Héctor Oribe after a walk to la guardia, a beer/wine, and walk back for lunch waa a great day and a much better option, followed by snack supper/ pinxos than eating in the hotel.

Unique property with outstanding views . Have their own vineyard. Great food. Very helpful staff. Stored our tandem in their large annexe.

Nothing

Wine shop remains very affordable, particularly with the 10% discount. Equally the views out are amongst the best we've had in any hotel, a real treat. Great balcony in the top floor rear rooms above the restaurant.

We have stayed here many times, a few in 503 which is massive (more expensive room) and a few in the smaller doubles. This time we were put in 502 which is priced identically to 503 but is a third of the size - small enough for a family to feel cramped in. The dining experience was appalling - it has been getting worse in the last few years and hit the absolute low this time. Having to request items multiple times (4x asks for water, eventually getting it 25 minutes after seating), waiting 90 minutes for food to arrive and getting undercooked chicken. We observed other guests give up on waiting and walk out to dine somewhere else; unfortunately with young children we couldn't afford that luxury. We'd reserved an 8pm seating (earliest option) only to be told a mistake had been made and 8:30pm was the earliest they could do. That's all good but our dessert was not served until 10:30pm. One could say this place is not suited for young families but they do allow & cater for them so I'd expect them to be able to cope. For 330 euros for 1 night and dinner it was shockingly poor value.