Yes we didn’t get a chance to use hot tub

Quick response times. Super friendly. The cabin is so cozy. Beds aren’t the best. And parking cars was tight. Overall it was nice.

There are multiple issues that I listed in the email to them yesterday evening. We did not use a hot tub as it was cold and we did not know how to warm the temperature. The staff was very friendly.

The cabin was cozy and clean. There were a few Cobb webs but we were able to deal with it. The only complaint is downstairs living room area and bedroom area was freezing. You can’t adjust the temperature much bc the upstairs is so hot. The loft area where the bunk beds are, it was so hot and our girls had to sleep downstairs on the couches because they were burning up. The mattress in the upstairs bedroom was terrible. Me and my husband’s back was hurting every night. We did not rest well at all. I think if these things were corrected it would be an amazing cabin. Check in was easy and smooth and it’s so easy to get to the main strip in Pigeon Forge.