Standardowy domek w Hrabstwo Sevier, Tennessee, Stany Zjednoczone, TN
14 gości · 6 sypialni · 4 łazienki
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Lokalizacja
Opinie
2 / 10
Me and my guests booked this cabin for a relaxing weekend and memorable experience. However, the experience was anything but pleasant. The property has mice upstairs in the kitchen, which pest control had to come and spray for during our stay. The downstairs of the cabin was completely cold our entire stay. THERE IS NO WORKING HEAT for the entire downstairs (movie theater, two bedrooms, and arcade room.). Those rooms felt like a meat locker. Management at check in gave us the wrong password to the wifi. The first day and a half we had no wifi nor cellular reception. Later they gave us the correct password. Apparently, the cabin owner changed it without their knowledge. They didn't apologize for none of these discrepancies. They said that field mice is normal doing winter. Which i visit the mountains frequently amd never have I ever dealt with a rodent infestation. They're customer support team is very disrespectful and unhelpful. We requested a refund or some type of accommodations maybe even to a different property, but we were told that They're not going to entertain the notion of such, because they sent someone out to spray for the mice. This is the last time I ever book from through this property management agency. PLEASE DON'T MAKE MY MISTAKE. They're are far better options in this area.
8 / 10
The location is amazing. The cabin it self was hard to find but the management staff was able to give us the general directions over the phone and was patient in their actions/communication
8 / 10
Everything was nice about the cabin except two things. The vrbo receipt said to check out was at 11 but the cleaning lady was there at 10. And the hot water smelled like rotten eggs.
4 / 10
Regular check in closes at 4:00 PM. The problem is for anyone coming in after that, you are screwed if they give you incorrect information. We were given the wrong door code. Showed up after 9:00 PM and had a very difficult time getting a hold of anyone to help. No cell coverage, so had to leave the property to try to get help. The phone tree does not give any easy after hours contact. Ended up getting a call center who couldn't have cared less about our difficulties. Never did talk to anyone from the agency. Only got a new code given to us by the call center. Really thought we were going to have to sleep in our vehicle, while paying $800+ per night for a house we couldn't get into. Emails not returned until next day. Tap water is undrinkable and smells terrible. Leaves an orangish residue on all clothes washed in washing machine as well as your skin. Trouble with theater room remote (didn't match instructions on wall). Trouble with wireless (and email in reply just said "It shouldn't do that."). No kidding. Overall, the property is nice enough (other than water issues) but this management agency is unresponsive and terrible. If the property owner is reading this review, you should strongly consider changing management agencies because they represent you very poorly.
The location is amazing. The cabin it self was hard to find but the management staff was able to give us the general directions over the phone and was patient in their actions/communication
8 / 10Doskonały·wrz 2021
Everything was nice about the cabin except two things. The vrbo receipt said to check out was at 11 but the cleaning lady was there at 10. And the hot water smelled like rotten eggs.
10 / 10Wyjątkowy·lip 2021
The cabin is beautiful! We enjoyed our stay and hope to stay again one day.
8 / 10Doskonały·cze 2021
Overall this cabin was awesome! Plenty of room for the grandchildren, and neighbors at a distance so the noise they were able to play freely as excited children do! The directions to property were incorrect, and cell service was terrible. We had to turn around several times to try and find the property while contacting manager. Then, code would not work on door again had to go back down the mountain to call again, and finally ended up having to wait for a serviceman to come let us in. Management was in contact with us during this time though, and used several means of communication including messenger, texts and attempts to call. Air conditioner kept freezing us out..couldn’t figure out how to keep it set at temperature and at one point the heater even came on..again it was an advance system that we did not know how to operate. Finally the grass was overgrown. We did enjoy our stay, and the kids loved the game room downstairs!!
Standardowy domek w Hrabstwo Sevier, Tennessee, Stany Zjednoczone, TN
14 gości · 6 sypialni · 4 łazienki
Udogodnienia rekreacyjne, które oferuje domek wypoczynkowy to m. in. jacuzzi.
Udogodnienia
Dla niepalących
Zwierzęta nie są akceptowane
Dla rodzin
Często zadawane pytania
Czy parking jest dostępny w tym obiekcie typu standardowy domek?
Parking nie jest określony jako dostępne udogodnienie w obiekcie Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond.... Aby uzyskać więcej informacji, zachęcamy do kontaktu z obiektem w tej sprawie.
Czy w tym obiekcie typy standardowy domek jest basen?
Nie znaleźliśmy basenu wśród udogodnień w tym obiekcie typu standardowy domek. Zastanów się, czy basen jest ważnym elementem Twojego pobytu.
Czy obiekt Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond... akceptuje zwierzęta domowe?
Niestety ten standardowy domek nie jest przyjazny dla zwierząt. Spróbuj wyszukać ponownie i odfiltruj „Zwierzęta dozwolone”
Jakie udogodnienia są dostępne w obiekcie Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond...?
Znaleźliśmy 3 udogodnienia dla tego wynajmu. Obejmuje to dla niepalących, zwierzęta nie są akceptowane i dla rodzin.
Udogodnienia rekreacyjne, które oferuje domek wypoczynkowy to m. in. jacuzzi.
Udogodnienia
Dla niepalących
Zwierzęta nie są akceptowane
Dla rodzin
Mapa Hrabstwo Sevier, Tennessee, Stany Zjednoczone, TN
Oceny i recenzje
7,8 / 10
(10 oceny)
8 / 10Doskonały·paź 2021
The location is amazing. The cabin it self was hard to find but the management staff was able to give us the general directions over the phone and was patient in their actions/communication
8 / 10Doskonały·wrz 2021
Everything was nice about the cabin except two things. The vrbo receipt said to check out was at 11 but the cleaning lady was there at 10. And the hot water smelled like rotten eggs.
10 / 10Wyjątkowy·lip 2021
The cabin is beautiful! We enjoyed our stay and hope to stay again one day.
8 / 10Doskonały·cze 2021
Overall this cabin was awesome! Plenty of room for the grandchildren, and neighbors at a distance so the noise they were able to play freely as excited children do! The directions to property were incorrect, and cell service was terrible. We had to turn around several times to try and find the property while contacting manager. Then, code would not work on door again had to go back down the mountain to call again, and finally ended up having to wait for a serviceman to come let us in. Management was in contact with us during this time though, and used several means of communication including messenger, texts and attempts to call. Air conditioner kept freezing us out..couldn’t figure out how to keep it set at temperature and at one point the heater even came on..again it was an advance system that we did not know how to operate. Finally the grass was overgrown. We did enjoy our stay, and the kids loved the game room downstairs!!
ZZZZ
7,8
(10 oceny)
"The cabin is beautiful! We enjoyed our stay and hope to stay again one day."
Udogodnienia rekreacyjne, które oferuje domek wypoczynkowy to m. in. jacuzzi.
Udogodnienia
Dla niepalących
Zwierzęta nie są akceptowane
Dla rodzin
Często zadawane pytania
Czy parking jest dostępny w tym obiekcie typu standardowy domek?
Parking nie jest określony jako dostępne udogodnienie w obiekcie Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond.... Aby uzyskać więcej informacji, zachęcamy do kontaktu z obiektem w tej sprawie.
Czy w tym obiekcie typy standardowy domek jest basen?
Nie znaleźliśmy basenu wśród udogodnień w tym obiekcie typu standardowy domek. Zastanów się, czy basen jest ważnym elementem Twojego pobytu.
Czy obiekt Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond... akceptuje zwierzęta domowe?
Niestety ten standardowy domek nie jest przyjazny dla zwierząt. Spróbuj wyszukać ponownie i odfiltruj „Zwierzęta dozwolone”
Jakie udogodnienia są dostępne w obiekcie Hickory Hollow Retreat: S/Secluded, Theater, Games, Hot Tub, Wifi, Yard, Pond...?
Znaleźliśmy 3 udogodnienia dla tego wynajmu. Obejmuje to dla niepalących, zwierzęta nie są akceptowane i dla rodzin.
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