No complaint, we have everything we need there.

Great space for a family, had everything we needed and was a good location in the city We would definitely stay here again.

Very clean and convenient property. Very close to all amenities. Parking was easy and always available. The property was very spacious and had numerous rooms for social acivies and private bedrooms upstairs.

Positives!! Spacious ✅ Very well stocked kitchen✅ Newer property✅ Amazing kitchen✅ Awesome pillows✅ Prompt communication✅ No endless “rules” and cleaning requests.✅ Lovely soft blankets✅ Games✅ Negatives -Had to request info re: how to get into residence (door code) ⚠️Inability to set house alarm Mummified pizza crust on foyer bench.🍕 Some pots and pans were not clean. Tiny 2 cup coffee pot. Only one bath towel for each person (??) No xtra linens except a few hand towels &washcloths ⚠️Cheap polyester sheets & some were stained had holes & ALL had HAIR 🤢 ⚠️Only master bed had a mattress cover ⚠️Not the safest area (esp in PM if you are female). ‼️‼️ Most important: We packed LIGHT due to advertised washer & dryer-(washer didn’t work)- wasted precious time that could have been spent w/ dying family member (reason for trip) trying to fix it, back and forth w/ host, going to laundromat, waiting for repairman- Lost equivalent of a day— Host’s response: I can’t reimburse you for your lost time but I can reimburse you for $ spent on laundry. Not true, host CHOSE to not offer compensation for our lost time and troubles. Recognizing how much this affected us and even small offer of a few dollars would have gone a long way (good customer service and customer retention) If washer not been an issue, the other “negatives” wouldn’t have caused us not to rebook, BUT due to the lack of empathy and poor customer service re: washer issue, I will not rebook when I return for the funeral.