Koki Hotel

Central, lots of room options, can walk to busy vibrant stores

Outside the hotel is noisy with so many retail stores within the same building and public can easily access the hotel makes one a little nervous on security aspects. I saw an Indian man guest shouting rudely at breakfast to staff members that put me off my breakfast. Management should have a policy that both guess and staffs needs to treat everyone with respect and dignity. It’s unacceptable guests should be allowed to talk down in a demeaning way to hotel staff members without repercussions.

The restaurant of the hotel and the room facilities were nice. Prices in the restaurant are reasonable. There was cleaning service on a daily basis, payment by card was possible (no additional surcharge), the staff was nice and professional and we felt safe. Wi-fi was also good.

The location of the hotel is central but I do not recommend this area as it is hectic, super busy, dirty and not safe after sunset. If you are on a business trip it is a good place to stay, if you are on a vacation, i dont think the central area is the best option. Some of the rooms that are described as rooms with windows actually have windows outlooking the corridor of the hotel. This was not a huge downside but you should know it if having daily light is crucial for you.

The place is really clean

The mattress are not comfortable

Everything was excellent , we got the best warm welcome and the period we stayed

Nothing to complain about