Hampton Inn Ft. Lauderdale-Cypress Creek

Want to start by saying staff is wonderful!! Hilton should be grateful to have professional and customer service oriented staff at desk and assisting with breakfast. Breakfast was good! Space is a bit cramped. Wish Hilton would support/invest in their smaller mid- range properties as opposed to their bougie upscale properties or their vacation club. The facility needs to be updated- in a major way. Flooring- cracked, chipped, scratched, stained both in common areas and room. The toilets are outdated/ almost fell because it’s not chair height nor are they the water saving kind so had to hold down the lever to make sure flush was completed. Rugs- pretty dirty both in common areas and rooms. I waked barefoot in my room before heading to shower-and I left dirt prints in bathtub- every time I took a shower! Rug in front of elevator on first floor- pretty dirty. Musty smell throughout the common areas. Elevator is scary- when stops on floor- kind of makes couple of shakes before doors open. You have a wonderful staff- 5 stars! Hope Hilton respects staff enough to invest in upgrading the property so hotel can earn 5 stars across the board. As a corporate travel consultant, I would not recommend this property to my clients.

Great staff. Gentleman at front desk was awesome.

The staff was friendly and did an amazing job job of helping and ensuring the stay was great. The room was tiny and extremely humid.

Great experience overall.