Hyatt Regency Lake Tahoe Resort, Spa and Casino

Wonderful stay. Tahoe is an exceptional destination. Pros: Clean, roomy suite, nice view. Decent food. Nice staff. Prompt valet for luggage. Fairly quiet. Beautiful pool/spa setting. Very private blocking out the wind. Nice complimentary water bottles to drink from the whole stay and take home. Nice refrigerator. Great comfortable King bed. Good pillows and towels. Good food in available restaurants. Banks, grocery stores, and other amenities were not too far a drive away. Cons: two nights and three days, only one elevator was working the whole time. Delayed by up to ten minutes several times. Check in was not until 4:00--which was what was posted--but that was a long wait. Most hotels can get you in a bit sooner. Felt a bit strung along as started inquiring at noon and every half hour they said soon. Wish they had just said 4:00 and we could have gone sight seeing. Beach and restaurants closed for remodel in the lake area. Valet parking $50 a night and self parking $30 a night per person. That is high. Plus if came in late very limited parking in self parking. Had to park quite aways away.

Staff was excellent at responding and resolving issues. Tristan at the front desk was amazing in helping to resolve a booking problem that required above and beyond effort. Another thanks to the phone operator, the very pleasant Jeanine. It made our stay memorable.

So many things to do here. Too bad their beach wasn’t accessible when we visited but they had other private beaches we could use. Staff was to notch. We aren’t fans of the casino but it was nicely separated. Great location with so many great activities & restaurants within walking distance.

Treated my 2 daughters, 2 years old granddaughter and myself a 2 night stay. Excellent week day getaway. Enjoyed the pool, pool side service, and the complimentary s’mores!