Radisson Blu Park Hotel & Conference Centre

better

Radebeul is a really nice suburb of Dresden and the Radisson is a great place to stay whilst there. The grounds of the hotel are well kept and the rooms we stayed in were clean and spacious. On the whole, we had a very enjoyable stay but I do have a few minor criticisms. The main one is that the pillows were very lumpy and uncomfortable (please buy new ones)! We were on the first floor of Anna Villa and there were the usual inconsiderate guests slamming doors and seemingly stamping their feet above and below us. Parking is €16 per day in the hotel’s garage. For a two night stay, we decided to park on a local side street and save ourselves €32! The last criticism was that the spa charges guests for entry. It is ‘only’ €5 per person (€15 for a family) but I have stayed in a lot of hotels for my job and this is the first time I have experienced a hotel charging guests to use the pool/sauna. I understand charging non-guests but it didn’t sit right to charge your own guests for something that most hotels provide for free. We did not pay for breakfast as part of the room package and if we had wanted to eat breakfast in the hotel, it was €11 for children and €21.50 for adults, which we felt was excessive and so ate breakfast elsewhere. I stress however that we did have an enjoyable stay and would certainly book this hotel again next time we visit Dresden. My review is genuinely intended to be constructive criticism as no hotel ever gets everything right all the time

This is an amazing hotel. I would thoroughly recommend it to anybody. It is in a quiet location, the gardens are very nice, and the food was excellent, both dinner and breakfast. The only drawback was that there was an extra charge for parking in the garage.

We’ve come here every year, it’s family friendly, has good connections to public transport and is in a green, lovely location. Disappointing service this time, the room did not get cleaned, apparently you have to book room cleaning?! Even with booking the room wasn’t cleaned, no clean towels or soap refill, sink blocked, dirty floors… for a Radison Blue and four stars very poor services. I complained daily, at the end I had enough. Not coming back here, it’s ruined our holiday having to moan about service that should be in place without complaints. I raised it today at check out again, yes, I got an apology but it’s just not good. We will not return!