Holiday Inn New London - Mystic Area by IHG

Everything was good

The property was well maintained, the bed was comfortable, and the shower pressure and temperature were excellent. Some of the staff left a bit to be desired, but overall, it was a good stay.

Clean room, good staff

Stayed 2 nights for a local convention and was very satisfied with the cleanliness of the room, there were no odd smells, and the linens were very clean. The only suggestion I would make to the cleaning staff is to be sure they put conditioner in the wall mounted conditioner containers in the shower, there was shampoo in the conditioner which was a little disappointing since it’s a very simple detail. Otherwise everything was spot on, lobby was clean, restaurant on site was descent, a little overpriced(not Holiday Inn restaurant, separate business but in the building), but convenient. I didn’t try the pool or the gym but saw lots of people using both and it looked clean.Overall great place for the money.