Homewood Suites Columbus Hilliard

The staff at this property were amazing, specifically Jay. There was a slight housekeeping issue when I checked in and he made sure it was taken car of promptly. Upon checkout, he remembered that I had said I didn't have an appetite for breakfast, so he packed a to-go bag for me with a few snacks so I would not be hungry later. It is this kind of attention and thoughtfulness that creates memorable experiences. Thank you, Jay, for making a huge difference in my day!

We checked out before breakfast was ready. AC was

Property was well cared for, room was really nice. Breakfast was hoid.

We were in town for Sonic Temple. Hotels.com called me three times saying the property could no longer accommodate us and that they'd get another booked for us. I called the property directly, and they confirmed that our booking was still on record and that someone with another name had attempted to cancel it. It was difficult to receive/make calls at a 12-hour time of back-to-back rock concerts, so I was relieved that the hotel staff could quickly and easily confirm our stay. They held the room for us, and we were happy to come to a spacious and clean room after a full day of travel and concerts. The bed was very comfortable, the staff was extremely friendly, and the breakfast options were great--especially the breakfast burritos. Thank you!