Pelican Grand Beach Resort - A Noble House Resort

The staff was very pleasant. The resort does look like it needs some maintenance and upkeep in some areas i.e. paint pealing, water damage. The beach view was great but there was no communication prior to check in of the situation with the beach where it was not recommended to enter due to the large amount of seaweed (sarcasm). Asked due to not being able to enter the water to see if we could leave 1 day earlier and it was denied without paying for the full stay. The air conditioning vents need cleaning both in the restaurant and in the room. One elevator was out of service so there was a need to use the employee service one. Valet service was quick in bringing the car. Location wise it’s great and they do have a shuttle to some nearby locations but only later in the day (6p-10p).

Beautiful, classic resort. Check in confusing and resort fee, towel card thing confusing. I should of read this- 'top rated family resort'- so many many children- crowded. Better options for solo travelers. Pool staff and food service staff very friendly, good. Check out- again confusing- bill was wrong- overcharged. Didn't seem like it was any big deal to front office staff- big deal to me.

Everything!!!

The beach chairs and umbrellas were super nice and the staff is very friendly