Hampton Inn Philadelphia/Great Valley/Malvern

The room was clean with plenty of parking. Breakfast was pretty good. Elevators were a little dirty. Front desk was helpful but there was a storm during our stay. The pool wasnt open on time the next day. We didnt know this and went and asked how to access the pool, dressed in suits with towels. He told us and after we went outside we saw it was closed. We came back in and said 'oh. Its closed temporarily because of the storm.' That part is fine but it was a little irksome that he didnt say anything before us going outside.

Calm, quiet, well-run. Nothing to add.

Hotel was in a decent location, place was clean, staff was helpful. Only complaint was the showerhead in our room was very uncomfortable to use. Very strong sprays/water flow. Also, didn't like the room photos. Looked dark and deary. Otherwise, a decent hotel for vacation/outing. Drove from 10 hours away for stay here for several days near Philadelphia. Came to sight-see the East Coast and city, and to see Sight and Sound Theatre - Joshua. Very enjoyable events/places to see and recommend to all who come around Philadelphia/Lancaster, PA.

Great customer service, especially Joe!