Staybridge Suites Elkhart North by IHG

Staff was very attentive and kind

The property was well maintained and clean. The was a good variety for the breakfast buffett. It’s in a good location with several restaurants and shopping within a few minutes. Had a couple of issues. We requested a crib as we were traveling with a 9 month old. When it finally got delivered it was just the crib itself, when went to inquire about the mattress they offered a small stack of blankets as a substitute. We experienced a tornado watch, in which the staff had no idea if there was a shelter or a plan in place if the need arose. A cautionary warning, the bathtubs had no texture or bath mats, causing the tub to be slippery. Thus resulting in someone in our party to slip and get a concussion. And when notified the front desk staff, they made no attempt to inquiry as to the well being of the individual.

Staff was very friendly and professional. Room and facilities clean. Hot and cold breakfast selections.

The property was well kept, the rooms were clean and quiet. Location easy to find.