Quality Inn & Suites Quincy - Downtown

Mostly excellent stay. The upkeep downgrade was because of one area where carpet has been ripped up. One weird experience: space-saving (good) location of toilet paper dispenser + industrial grade paper (not good, but the industry standard) means you need to forcefully yank the paper at an angle to tear off a sheet. In doing so, I cut my hand on the edge of the wood and bled a few minutes. I'm not litigious, but some guests are, so this might be a situation to address.

Breakfast was great

Clean, comfortable room.

The vending machines look really nice, but they don’t work. They charged my card 8x. I called the hotel to figure out what happened. The first gentleman dismissed it, and said it wasn’t a big deal. They’ll just “fall off”. I waited a week, and they didn’t. I called back again and talked to the GM. She kept interrupting me while I was speaking. She seemed so bothered that I called about something so minuscule. I will have to wait weeks for them to do anything. The stay itself was okay. The pool was broken. The lady at check in was the only staff member that was welcoming and kind.