Sonesta Simply Suites Chicago O'Hare Airport

The staff, the staff, the staff..... Without this crew orchestrated by GM Karen, this place would of lost a lot of business due to the events of the past week... including working with me to resolve my issues, which may have been frowned upon by upper management. Regardless... This an an ohare airport extended stay hotel. Treat it and your guests as it is one. I can go stay anywhere for 800 a week... But I'm happy here for as long as I need to be here.... Fix the coffee machine... For the employees mainly... I brew my own everyday... Dunkin donuts... It's my thing.. however not everyone has the time or the luxury to do so, especially the employees... God for bid we take care of those who take care of us... Reward these people they deserve it... I have no complaints...

Everything was absolutely awesome for me...... Unfortunately, for many others their check in may lasted upwards of 8 hours... An ugly, painful 8 hours... I witnessed it with my own eyes... Many others as well... The poor staff didn't deserve that nor did other guests with rooms. You know a bed, food, shower, toilet.... All that fun stuff especially, after you've been charged for it and are stuck in this pickle that greedy ass owners want to save a buck... Kudos to Karen for getting it resolved quickly... And her staff... Reward them.... Maybe reward all the guests that experienced it..... Shame on you...

The room was clean enough, bed was very very comfortable! And location was great!

Easy check in clean room and super easy to get an airport shuttle.