Los Arcos Suites

ran out of hot water

Good hotel, outdated but decent. Location and all inclusive is the best thing about the hotel.

We came here for a budget holiday- booked with two weeks notice… the location was perfect! We did a lot of walking and lounging in the rooftop adult pool located at Casa Susana! I would highly recommend that you take advantage of the all-inclusive option and prepare to get your beverages before heading to the pool! The Suites do not have a restaurant or bar, so you need to walk down the street (seriously not a big deal though), the Casa Susana does have what appears to be an excellent bar for drinks, coffee and a grill HOWEVER it is not being used! Could be the time of year we were there?! (May7-14) Overall I would consider coming back and staying at the Casa Susana side to switch it up, the suites have a kitchenette which was nice for us to have coffee in our room and ice in the freezer for our drinks! The balcony gives you a glimpse of the ocean however not private- you will get to know your neighbours lol

The hotel overall was good and all the hotel staff were very polite, helpful and welcoming throughout the stay. However, the rooms and bathrooms really need more attention and renovation. Improving the room condition would greatly enhance the guest experience.