Comfort Inn & Suites Hadley - Amherst

Everything from the arrival and friendliness of staff to the location and proximity to restaurants and quick shopping trips was perfect for our stay

Decent property and room. Lighting in room and hallways is very poor so although clean, everything looks dingy. Hotels should switch to LEDs with dimmer switches - get rid of old lamps and lighting. No comfortable chair in room with 2 queens, even though plenty of room to put one. They would not bring in a chair even though requested. Small TV - everyone has large screen TVs these days. Gym was only treadmills - no weights or resistance machines. Easy parking and accessibility.

The front desk hostess upgraded us to a quieter 3rd floor room with 2 queen beds. Enjoyed our stay there; again friendly staff , clean premises (especially the bathroom) though tolerable musty odor probably from carpet.

The hotel experience got off to a great start with a truly hospitable and guest friendly front-desk staff. By virtue of its location, the property is surrounded by a quiet environment. Breakfast options were plentiful. Short drive to lots of shopping plazas and good restaurants.