Rodeway Inn & Suites near Outlet Mall - Asheville

clean room, staff friendly

Great stay great staff nice people looking forward to staying there again

Hotel wasn't the easiest place to find the first time. No Rodeway sign could be seen from the road. Staff was friendly and helpful. Room was clean, but had a funny smell to it when first walking in. Not a bad smell, just maybe like the scent of the cleaner used. Being on the 5th floor, the water pressure in the sink was pretty low. The shower was OK though. The fan in the Wall Heater/AC was VERY loud. I thought it was a car out on the street racing when it first started up. The mattress was a little soft for me. Finally, when I was leaving, I had to search for the ice maker (4th Floor), and then it was just about empty when I wanted to fill a Ziplock bag for my cooler. There was no one at the front desk in the morning. Other than the fan being so loud, my complaints are minor. I would stay here again.

Check in time was 3:00 p.m. we arrived at 5:15 and the front desk said they didn't have any rooms ready after a half hour we got into a room. There was no hand towels or no kleenexes in the room there was cobwebs in corners and slang written on the ceiling. Also absolutely no coffee anywhere in the hotel. The lady at the front desk never got up off her chair, making you look over the front desk. I've worked at hotels and I feel that was very rude. Maybe I should say she was lazy. The hotel itself in the stairwells all hallways and elevators had a very bad odors. Upon entering my room it smells of marijuana. I will never stay there again if in the area.