voco Parma Congressi by IHG

Good

Just excellent !!! Big room , huge bathroom we were really surprised by the Parma & congress hotel

They must have two different sections in this hotel. My original room, was not what I expected or hoped for. The room was extremely outdated, and was in a very bad part of the hotel. After rating the hotel back to Expedia, the hotel requested I meet them at the front desk. They then placed me in a different section of the hotel which was much nicer and was more in line with my original expectation.

Regular/ returning guest, we stay twice a year. This is my first time booking with Expedia. The room was smaller than usual. We were in an area under renovation, with the hallways being renovated. The staff: very, very friendly, except for the boy who seemed "annoyed " by the guests ... a shame because it detracts from the work of the other girls, who have always been very kind. Cleanliness: good, and the waiter was also kind. Breakfast: normal, with a variety of products, both savory and sweet. Overall, it was a good stay.