Royal St. Georges Hotel Interlaken - MGallery Collection

Staffs at reception desk are welcoming and helpful for my stay at Interlaken. The breakfast is included which is also impressive for its premium qualities and varieties.

Upon checking in on the first night, the hotel informed me that all hotel bookings required breakfast to be included. I explained that I had booked through Expedia, and breakfast was not included. The hotel threatened to charge an additional 40 CHF per person per day, which I stated was not in the Expedia terms and conditions. I told them the hotel needed to discuss this with Expedia, and they insisted on charging me. I refused and threatened to cancel the entire booking. They then agreed and said they would negotiate with Expedia. Ultimately, the hotel apologized as it was an issue between them and Expedia, not my concern. The matter was resolved amicably, but it was an unfortunate incident on the first day of my stay, as it was very upsetting. Otherwise, everything was fine; I slept comfortably, and the hotel was quite clean.

Room is great

Good breakfast with a lot of selection. Very convenient and close to train station and all activities. Very clean and bed and sheets very comfortable. We loved our stay. Thank you and will definitely stay here again when we come back