GPRO Valparaiso Palace & Spa

Breakfast was quite varied but disappointed with the tea and coffee. There is no barista style coffee and waiters bring a pot of coffee (bad coffee in my opinion). If you would like an English tea then there is no cold milk for this and it is very difficult to find someone who understands and then you to wait a very long time if you ask a waiter for something. More self service would be better in my opinion rather than waiting for staff to get it. There is a useful bus route (No. 4) close to the hotel - but down quite a steep hill which takes you into town or out to the beach.

The staff was amazingly professional and customer orientated!!!! We had a little situation with the original tour of the city, no fault of the staff! Though I was a bit disappointed, they went above and beyond themselves in reassuring us that there were other ways to see the city and to enjoy ourselves. Sandra was most accommodating and truly an asset to the hotel.

The property is amazing, the staff were super friendly, the food was amazing and all of the inside areas were great as well as the views around my room. It is on top of hill which is a pain to walk around but at least I got my exercise. The a/c thermostat looked really old, I had to keep turning it off and on to keep it cooling the room.

Staff were very welcoming helpful and couldn't do enough for you!!! Definitely going back and can't recommend it highly enough!!! Want to try the 7th floor though but might need to rob a bank first but an amazing place!!