Staybridge Suites O'Fallon Chesterfield by IHG

Fairly nice say, about 5 days. Relatively quiet in room. Room was really nice except the a/c didn't work well to begin with but pulled out the filters that hadn't been cleaned in awhile. so when I pulled them out it worked A LOT better. I planned on several meals there and bought food. Apparently the refrigerator in the room was broken and when I got to the food the next day to cook it was warm...lots of food/money wasted. The bothersome part was when I let the front staff know about the refrigerator, I showed him the food as I needed help finding a big enough trash can...and he said, "thank you," when i explained the situation. That response just didn't seem to quite fit. I just lost three days of food and the response was thank you? I later went back, told him the room number. There was another person with him then and she said she'd have someone look right away and she seemed a lot more understanding of the situation. ...and yes, I checked and adjusted the thermostat knob in the fridge to make sure it wasn't an oversight by myself. No matter what setting the fridge remained warm.

All goods.

Excellent breakfast staff. Cleaning staff didn't speak English but did a wonderful job, just made it hard to communicate when things such as towels were needed.

Great location - easy to get right into the heart of STL. Very clean and great staff.