Tortuga Bay Hotel

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

Amazing! Incredible service from everyone. Loved the beach bar - great people serving drinks and food there with amazing beach views - the tuna ceviche was the best ever. Baboo restaurant was very nice, had breakfast and dinner there. Very peaceful. My room was huge and the balcony superb to relax at. The embajadores/ras take care of everything from reservations to activities to transfers and they are delightful. All in all I had an amazing stay. Thank you.

Exceptional service, staff were very attentive and helpful in any way possible. Beautiful and tranquil spot. Room was beautifully decorated and view from the balcony was truly amazing especially dining sunrise.

Here is the good and the bad Room was nice . Clean . Beach was nice . Some staff was amazing ..some not so much. Room service late every morning. Very small portions ..grill restaurant on site horrible !!! A lot of people standing around not doing much. Nobody offered us food drinks by pool or beach . 3 workers stood and watched my mom fall and never helped us . If your paying 2000 a night things should be great . Hottub was cold . A 90 min massage is really 60 min. Make sure to check prices on clothes washing . $180 for a bag of clothes . I thought it would be basic launder . Car service that is provided left us for dead downtown ..concerige never responded ..didn't respond 45 min. Had to take frightening Uber from guy I had to give directions . I think they are paying for these 5 star reviews