JOIVY Together Florence Secret Nest

I absolutely loved how helpful and kind the staff were! Traveling as two young women, I felt taken care of. Anika at the front desk was so kind and helpful- she was accommodating and even helped me book a 4:30am taxi to the airport! Uber was going to charge me 100 € but the hotels taxi service only charged me 55€ and they were there on time. Also, I asked for twin beds and they made sure to fix it after the first night. They’re very communicative and let you know everything via WhatsApp and answer promptly too. In addition, there’s free breakfast in the morning! The space is small but it’s functional and cute and Pam was so hospitable too. I don’t like that it was farther from the city center, but accessing the bus was super easy- just a 5 minute walk. The area also felt safe. Very nice altogether! Cute interior and nice bathrooms. Definitely recommend!

Staff were professional, friendly and helpful. I couldn’t fault there helpful attention to every request. Explained the local bus services well, provided a map and arranged for a taxi to the train station at 5 am. It’s not in the city centre but close enough for a short bus ride.( just tap & go/ don’t tap off) The room was ideal, not the perfect outlook but you’re not here to sit in your room. The bathroom was clean but a little tired. The electrics were a little challenging but got there in the end. Air conditioning was temperamental. Even when it was off (on the thermostat) it was providing heat ??? Also be mindful there are steep stairs to reception which maybe an issue for some. As a base for a few nights ( if you don’t mind the stairs to reception) this was an ideal place to stay .

Extremely helpful, provided a map with bus routes to take and enjoy the city. Breakfast was delicious. Many restaurants nearby, there is also a great little gelato spot around the corner. Loved this place.

The staff was incredible. The breakfast and comfort of the rooms were perfect. The location to central Florence, a few restaurants, gelato, supermarket and the bus were so convenient. Definitely recommend