Iberostar Waves Playa de Muro

A 10 night trip with various family members dropping into our holiday. The IT at check in was slow- in fact the computers always seemed slow. David was wonderful at reception as was Marina. Always a queue at reception I think due to the IT but very personal service when speaking to the reception staff. Bridgette was friendly and funny at the beach bar where we visited at the end of our beach days for a pre-dinner catch up. The resort is typical of the area, but the beds are not really comfortable- and the cover does not even reach your chest. The see through bathroom doors were not so fab- and they also have these in the public rest rooms too! We overlooked the road which was fine as the noise did not permeate the sliding doors- although the hotel doors could do with slow closers. It is not in the hotel blurb but they do have a laundry which we would have used if we knew about it previously. The aircon was not efficient and the shower leaked so much! We had a leak from the ceiling too but this was sorted very quickly by the brilliant chamber maid. The food in the hotel is amazing- the fresh cooked food, salads were fantastic with the theme nights not respecting our waistlines! 😀It would have been nice to be shown to a table but the waiting staff never stop moving! The chefs cooking are friendly and welcoming. We stayed half board. The entertainment at the bar at the front of the hotel was excellent in that my dad could have a sing along. The hotel states that it has a beach

Highly recommended The waiters are so helpful and attending i spite of the too ma y guests at the same time during the meal time

Pros: very well situated on a beautiful beach , hotel is clean staff is very nice. cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!

Great hotel for families. The quality of the food is very good compared to other all-inclusive resorts I’ve visited, although the desserts could be improved. My daughter had a great time! It’s important to note that the hotel does not provide any service or setup on the beach. You’re basically limited to using the hotel pool, or you have to pay a high daily fee to rent sunbeds and similar amenities. The sun lounger situation is a nightmare. Many guests “reserve” them early by leaving their towels and then don’t return for hours, preventing others from using them. Unfortunately, this happens all over Europe, but this hotel does not take any action to enforce its no-reservation policy. That said, even considering these drawbacks, the positives clearly outweigh the negatives. We genuinely loved our stay and would definitely come back.