Castilla Termal Burgo de Osma

The hotel architecture and the location are great. The staff was very friendly and helpful.

Very nice place to stay

A must stay! Hotel and spa in a beautiful historic building. Thermal bath was a treat. Room was the BEST. Breakfast buffet was delicious. Great location. Highly recommend.

We had good hopes of this hotel, the reviews are pretty mixed up, So here's my personal take on a two day booking experience, first thing we did at check in was reserve the so called underground "natural" thermal water pool / SPA, to my surprise it was just a pool under the premises with lots of water jets and cascades for body massage, in company of about 10 to 15 people at a time with a strong smell of chlorine. We had dinner at the hotel restaurant and was really disappointed with the food, we ordered the best to dishes recommend by our waiter and it was almost inedible. The AC in the room was not working right and got really Hot at night & the bed was incredibly Hard, I only got 1 hour of sleep. The next morning we told the front desk about the room being so hot, and they turned the AC ON and it sounded super loud, I have the audio, I guess thats why they didn't turn it on all night. We checked out a day early and they said we couldn't get a refund cause we booked it thru Expaedia. Lastly I want to point out that the hotels premises are beautiful and nicely renovated with Big potential. Is just poorly managed :(