Hotel Smeraldo

Stephanie was excellent upon checking in. She's very helpful. Taxi service is very quick. Waling to the bus stop is not too long but the streets are somewhat dirty. I liked that there was towels provided for the pool. There was a lot of long black hair floating in the pool that kept getting on us. I wasn't happy that our shower wasn't enclosed & flooded the bathroom every time the shower was used. There was mold in the shower, the drain cap was not connected & the shower didn't drain properly. I brought these issues to the manager multiple times & nothing was ever done. My husband & I slipped on the drain cap almost falling multiple times.

It was very good for the Place. The City is okey but the Hotel is actual really good. We had an air conditioner which was important because of the hot weather. The pool was clean and we hat enough space for the sun. The Breakfast was good and very much.

We had a great stay. Service was great! Loved the 24 hour desk.

The hotel was spotless..the room was a good size and was in a good location for visiting local attractions. The pool was also very clean . The staff were excellent, providing everything we need . The location is also near a large retail park and good resteraunt.