Hotel da Beppe Sello

Location

My only feedback - assume good intent and learn hospitality manners with your guests. I was traveling through Cortina and was able to check into my adorable room with no problems - with my key, a slip with my name and times for breakfast was the desk. The next morning went to go enjoy breakfast with the other guests in the tent. I was told my room did not include breakfast. Ah, okay - not a problem - It was not clear in my Expedia receipt and I had received the slip to join. I was told just go to the front desk or find the blond woman again to pay for the breakfast (15 euro). Little embarrassing, but resolved! Before leaving, Robbie checked me out of the room and charged me for my breakfast & city tax. I got into my car, only to be met with the waitress knocking on my window saying "no breakfast". She was yelling at me that i did not pay. I got out of the vehicle to show her my receipt and she promptly swiped it out of my hand, aggressively marching around calling for Robbie - in front of the other guests. I see the blond woman walking down the steps yelling that I was all set - in which the waitress, again, aggressively handed me back the slip and didn't apologize. I am an adult that was treated like a teenager and it was extremely uncalled for. May i suggest on the breakfast slip, include a Y/N at the bottom with it circled if its included in your stay instead of assuming ill intent or being suspicious of your guests, as well as making a scene in front of other guests.

Very nice hotel definitely recommend staying. There is parking in front however also at the back of the hotel ( entrance is by side road before the hotel). The dining is outside in big white tent and the breakfast is great a lot of variety. At this time there is some construction near the hotel so if your room is facing to the main road sleeping after 7:30 it could some challenging.

The hotel is very smart, with rustic charm. The gentleman at reception when we arrived was very polite and friendly. He recommended restaurants for dinner and advised best routes to walk into town. Our room was meticulously cleaned. Breakfast staff were helpful and friendly. Would definitely recommend this hotel.