The apartment was as pictured and described. Check-in was easy, walked us to the apt., showed us how to lock the door (not a standard US door lock), and gave recommendations for food places. There was a little confusion about us checking out. We had to take the key back to the main office because we never received the keypad code in order to leave the keys in the apt. Other than that, it was great!

The apartment was in a good location and very quiet as it was in an interior courtyard.

I had a wonderful stay at Truly Verona – Juliet House and wouldn’t hesitate to recommend it. The apartment was spotless, spacious, and incredibly well located, making it easy to explore Verona on foot. It was also very comfortable and thoughtfully equipped. The bed was excellent, there was plenty of space to hang and store clothing, and I appreciated being able to open the windows to let in some fresh air. The kitchen was functional and had everything I needed. Fresh towels, hand soap, and body wash were provided, and I was pleasantly surprised to find Prosecco and bottled water waiting for me upon arrival. The staff at the front desk were also exceptionally helpful and welcoming throughout my stay. The only small thing I would suggest is providing shampoo and conditioner, as those weren’t included. Other than that, everything was fantastic. I truly couldn’t have asked for more and would happily stay here again.

We loved our little apartment! The check in was easy and the staff helped us book a taxi. It’s a great location and very comfortable. We would stay there again.