The Cove Suites at Blue Waters Resort and Spa

Very nice property with all amenities needed.

We came back for a 2nd year in a row, and enjoyed it again. The view from the 2nd floor of the Cove Villas 1,2,3 is just spectacular, and each villa having its own pool is also nice. The food is very good, all 3 restaurants were excellent, with the Cove being the best. The staff all over the resort is just so nice and friendly, they really make you feel welcome. Some staff members in particular we would like to thank are Cameron (food and beverages manager), Annia, Sparkle and Derah at Palm who made our breakfast there every morning so much more enjoyable, Del at water sports who gave a really great sailing lesson to my wife, Carez (the bartender at the Cove) who made delicious cocktails, and a special thanks to the General Manager Kevin who moved us half-way through our stay to the kind of room we wanted. The only reason I am giving 4 stars instead of 5 is that despite our being repeat guests and clearly indicating twice the kind of room we wanted in the Cove Villas (a 2nd floor room) they put us in a Ground floor room, and it was only because Kevin (the General Manager) kindly interceded on our behalf that we were moved after 3 days. Blue Waters is such a wonderful place and we have such high expectations of it, that we would have thought that they would have been able to figure this out from the start.

Excellent all around, especially for its top notch fine-dining restaurant (The Cove), and 3 private beaches. But, as one should expect when in the Caribbean, overpriced food in very, very small portions.

After reading all the glamorous reviews online, we decided to visit Blue Waters. We booked Cove all-inclusive with “consierge” service. The location is beautiful. The Cove villas have great views of the water. The rooms are spacious and clean. The private pool per villa is very clean and quiet. Food is at best average. Breakfast is exactly the same every day with very limited options. Lunch was better at Carolyn’s than the Palm. Dinner at the Cove was the biggest joke. It is advertised as Michelin star restaurant. Any average restaurant chain has better food than this restaurant. The menu doesn’t change either. Dinner at the Palm was hit and miss but overall nothing exciting. Portions are small and if you request more food, you are ignored or looked at as though you are asking for too much (once again we had all inclusive purchased). The so called consierge did nothing other than book our dinner and ask if we needed anything for the room. The hotel manager preferred to only talk to UK guests - everyone else was completely ignored. Same was with the Manager of Palm. We asked about excursions available and the consierge literally asked us to go check a few folders on a desk - we asked for advice and were offered none. The service at the restaurants is very very slow. Only the team at Carolyn’s seemed to be more alert. Everyone else was in no rush. We decided that it might be a hotel strategy so that people do not get encouraged to order more. Overall a mediocre stay.