Sunscape Puerto Vallarta Resort & Spa All Inclusive

Family friendly and staff were phenomenal.

Excelente

We were pleasantly surprised by this resort. Hospitable, but not in your face, helpful when asked. The serving staff in the restaurants seemed to not understand good service gains better tips, we just started tipping in the beginning of the meal and things rolled smoother. Aside from that, the food was 100% good, and authentic as we have come to expect from Puerto Vallarta, the view was very impressive, and the proximity to everything was very good. I would stay here again, maybe brush up on my Spanish though as it is popular with locals as well.

Liked the open bar and 24 HR cafe. Did not like pool. Did not smell like Clorox and my son got an eye infection from the pool. I was told they don’t clean every day due to the rain season. Saw dirty used tampon hanging from pool ladies restroom. Water park was not working. They said under construction but never saw any construction. I mainly booked resort because of water park for kids. Rooms need to be updated. Beds are old. Furniture needs to be updated overall.