Staff and service were amazing but my room was a little run down. Even though it was a non smoking room, it had a faint smell of stale cigarette smoke which was making me nauseous. However, they brought me complimentary sandalwood incense and with the windows open it got better. The sandalwood helped me sleep and I got the best rest of my trip so far. Overall a nice stay and historic but could use some updating!

This is a beautiful Ryokan! Best experience in Japan. The water in the Onsen is composed of minerals that help the skin. There is also a massage chair foot massage device. Highly recommended! The Ryokan gives you the feeling of being back in Old Japan with a 5 star service.

One of the most relaxing stays I’ve ever had. Unique property. I have good memories of Mr stay and would recommend.

Staff was incredibly hospitable. They saw us arriving by taxi and immediately came outside to greet us and help with luggage. Then were taken inside to some tea and a warm towel to warm up. Extremely communicative and make you feel very comfortable.