Staff was very kind and accommodating. Bath was very nice. Elevators were small and had to wait around a long time to catch an elevator when the facility was crowded. Food was beautiful and fresh, but a little advanced for kids. Wish they had a little bit more western breakfast choices. Rooms and futons were comfortable and clean. Facility could be updated a little bit, but overall was acceptable stay. Thank you.

onsen roundtrip was awesome

Close to Isawa onsen station where you can take both buses, local & faster trains. The hotel is a bit old school but nice, breakfast is a buffe which was pretty good, the onsen/shower & bathing was alright. Most rooms higher up have a great view over the city. There’s a 7/11 about 5/10 minutes from the hotel. Lots of vending machines at the 1st floor for water, beer, soda, coffee etc. Barely an hour with bus from Kawaguchiko. 1 station from Kofu which you can take bus to shosenkyo (great nature experience and a ripe way to a beautiful mountain with awesome views), also walking distance to the Kawanakajima battle reenactment in oct/nov.