The key card in the room didn't work. But other than that our stay was great. The grounds and facility were amazing and the room was in such a convenient location in the building. Thank you!

It was perfect for our overnight stay and we really enjoyed the pool! It was exactly as advertised.

Clean quiet enviornment

The staff at Zermatt are wonderful and friendly. The unit I rented needs refreshing and had a number of inconvenient issues that could be easily remedied by the host. For one, bedspreads, fitted sheets (queen beds with flat king sheets), and blankets (a thin blanket provided) would be welcome. Only one of the two burner stove-top worked. The unit looked out on a parking lot and big light and the curtains did not extend below the window sill and the light shined in the room at all hours. The plug in the bathroom sink did not work and the shower had about a 50% spray out of a corroded showered and it was challenging to find a temperature between cold and too hot. With some work these issues could be resolved and the unit more attractive. The host offered to have these issues fixed but I did not want so many interruptions while I was there. overall, he did not respond consistently or immediately to my concerns.