Nice place, convenient to downtown and the train station. Had not issues, the host was excellent.

The host was welcoming. All amenities were good.

The condo was in good condition and clean

Condo was conveniently located. The cleanliness needed work. It was apparent that the floors were not cleaned well making it feel not guest ready. The beds were very uncomfortable and pillows were low quality. This is one of the most important features of a guest stay. Invest in a name brand mattress and comfortable pillows and it will make a world difference for future guests. Putting in a few bottles of water and include a welcome note. This would make your guests feel a bit more welcome. Small touches make a difference! In your description online be more transparent about the 4 level of stairs you have to climb up. We were traveling with an elderly individual who experienced great difficulty getting to and from the unit. Remember you are in hospitality - cleanliness, a comfortable nights sleep and a feeling of being welcomed is important