Clear directions and easy to find the keys.

Nothing. We enjoyed our stay.

Location. Easy check in and check out.

The bed sheets were a bit rough as were the pillows.

Great location, elevator was needed, we had a stroller!

The location is great. 10 mins walking to Zermatt station and close to all shops, Migro, Coop and restaurants. We are a family with grand parents, two adults, one teenager and one kid and one baby. The building itself is not convenient to baby transportation. We stayed in the top apartment, we are not able to transfer the baby trolley easily. the stair is not children friendly indeed. Room is very clean and we like the 2nd floor in the apartment with a comfortable coach and TV. There are several things to mention: basin is leaking in both wash rooms, door of each sleeping rooms are making extreme noise when open or close each time, one door of the last room can not be closed because the door is bigger than the door frame...no oven glove in the kitchen. Only one toilet for a 8 people apartment... One in all, we had a good stay in Zermatt with a good weather.