Staybridge Suites Bangkok Sukhumvit by IHG

Really enjoyed my 3-night stay at Staybridge Suites Sukhumvit! I love the location — it’s in a less chaotic area of Bangkok, yet still just steps away from legit spas, shopping malls, restaurants, and other conveniences. The room was very clean, and I loved the studio apartment concept. The gym was also clean, and the Wi-Fi worked well throughout my stay. Special mention to the male receptionist who checked me in — he was very kind and welcoming. The only area for improvement would be the buffet breakfast. The hot dishes could have more variety — for example, having one chicken, beef, pork, and fish option instead of repeating the same meat. The pastries, especially the croissants, could also be better. Overall, a very comfortable and convenient stay. I’d definitely consider coming back!

The lady receptionist with long hair who was working the night shift on October 2 was cold and dismissive, which unfortunately left a negative impression on an otherwise pleasant stay. I had kindly asked if a late check-out would be possible because I was unwell with food poisoning. I had vomited at Leteva Spa that night, and had just purchased medication from Fascino Pharmacy. Given the circumstances, I was simply hoping for a little flexibility and understanding. Initially, the receptionist said the latest she could allow was 1 PM. Thankfully, I managed to negotiate an extension until 2 PM. While I understand that late check-outs are subject to availability and hotel policy, what was particularly disappointing was the lack of empathy and concern shown during the interaction. As a guest-facing professional, a little compassion and understanding can make a significant difference, especially when a guest is clearly unwell. The dismissive attitude was quite off-putting and unfortunately affected our overall impression of the hotel.

Exceptional stay

Loce it here. Stunning rooms, lovely breakfast. Intimate and not too busy

Location was good and the free shuttle bus to the Mall was useful

The total lack of facilities for people that smoke. There is a lot of space outside the main entrance for the hotel to provide a nice seating area where guests could enjoy a morning coffee. But instead this area is used for people to take their dogs for a morning crap. We ended up walking down the road every morning to enjoy our coffee at the Marriott.