The Nines

New and fabulous

Nothing

The most beautiful and modern hotel we have ever stayed at! The rooms were incredibly stylish, and the pool area was absolutely stunning, especially with all the beautiful plants. Housekeeping came twice a day on weekdays, which was lovely. The hotel is overall very clean. The staff were wonderful, especially the pool team and Stella, who were so kind and helpful. Although the gym was not yet operational, the hotel arranged free taxi rides to a nearby gym and provided complimentary training sessions, which was a great alternative. The Wi-Fi also worked throughout the entire hotel, which was a big plus! This hotel has the potential to become truly exceptional, but:

Breakfast was the main reason we couldn’t give this otherwise beautiful hotel a 10/10. Unfortunately, breakfast was a major disappointment. All drinks, including juice, coffee and tea, had to be ordered. This would have been a nice service if it had actually worked well. On one occasion, we waited up to 20 minutes for a single glass of juice. Drinks often arrived when we had almost finished eating, and the quality of the coffee varied from day to day. The eggs, baked beans and other hot food were often cold and, for us, inedible. The overall food selection was also a little limited, with not enough variety to choose from. This was especially disappointing for my vegan partner, as there were very few suitable vegan options available. Additionally, the food and beverage prices were excessive. For example, a club sandwich cost €25… We would happily consider returning if the breakfast experience received a major upgrade regarding food variety, vegan options and service. We have also heard that the loud noise around the pool is expected to disappear soon. The noise did not bother us too much though. One small suggestion: adding activities such as table tennis, foosball or themed evenings and live music could make the guest experience even better! Just a friendly tip, as you are still a newly opened hotel and may already have plans for this. 😊

נקי וצוות אדיב. מיקום מעולה. ארוחת בוקר פצצה.

אין הרבה מה לעשות במלון עצמו

The swimming pool was lovely food options at breakfast was also good.

Disappointing stay. The staff were not attentive, especially the breakfast team, who were terrible at remembering orders and providing proper service. The gym was also very disappointing, with just one exercise bike and no other equipment. There are also serious health and safety concerns around the pool area. The seamless platform design appears dangerous and creates a risk of slipping or falling off, which needs to be addressed urgently. I saw one person fall off.  I understand the hotel is new, but it simply isn’t fully ready to welcome guests to the standard expected. Definitely not a 5-star experience, and significant improvements are needed in service, facilities and safety before it deserves that rating.