Mercure Avignon TGV Hotel et Spa

7 min easy driving to the Avignon city center. Provided plenty of parking spot. The property is clean, luminous with relaxed atmosphere. Receptionist was very friendly. The room was crispy clean, nice bedding. AC worked really well. Only minus point was a room layout. We stayed in Classic room with 2 twin beds. The shower room section was not completely divided (toilet was separated). Only with a curtain. So that the sound and light bother someone stays in bed. Also the steam goes to the bed section. Even though we liked our stay here. Definitely we come back if we're here.

Beautiful property with a lot of lovely features, however Mercure needs to decide whether this is a hotel or a restaurant/bar. Two of three nights of our stay we were kept awake by partygoers below. The restaurant workers were quite unhelpful when we went down to complain in person and basically did nothing On a separate note, locking your AC at 25 c is unacceptable in a four star hotel. We spent more than 3 weeks travellling through France and this was only hotel who did that

The hotel is well maintained and staff are helpful. The environment is relaxing. However, for lunch we waited over an hour for our mains with no acknowledgement or reason given in a restaurant that was not busy. Our room had the distinct smell from the kitchen a few floors below.

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