Livensa Living Studios Madrid Alcobendas

I was unable to go into the property i waited outside the property gate for almost 20mins in the cold thankfully a guest who was headed out opened the gate and that was how I was able to get into the properties concierge. And the WiFi kept disconnecting from my devices all the time I have to keep reconnecting over again from time to time. And then 3 days to the end of my stay at the property my room keys stopped working I went and on my way back on getting to the property my key didn’t work I had to stay out agin in the cold to wait for someone coming outside to open the gate to so I could go in to the concierge to complain about my keys failure to access me in. However I played lawn tennis and I was given access to play lawn tennis even though it wasn’t part of my room package but I was allowed to play the game with my husband thank you.

Excellent property. Clean and new. Staff is very friendly and helpful. Good location. Very easy communication through WhatsApp or email with any problem before arrival. I would book this properly again.

Great hotel great staff

Pool only open 12-2pm & 4pm-8pm Hardly any utilities in the kitchen