Hotel 21

The bed was comfy and extra large

On one day the cleaning staff forgot to properly clean our room.

Modern design and great view to the city

Dirty curtains in the room. Rooms ir the 4th floor can hear noises from the restaurant which is on 5th floor

We stayed for 4 nights and had a great experience with the hotel, staff, and surroundings. Value for the price was excellent — we got a free room upgrade with beautiful views of Sameba Cathedral and the city. The room was clean, and the staff was very friendly and welcoming. We got fresh water bottles every day. Even though it's not a large hotel, breakfast offered a great selection of food, and the staff serving it were also very friendly. The hotel also has a rooftop restaurant with an amazing view of the city, a great atmosphere, and delicious food.

NA

It has a nice restaurant on the rooftop, I liked the dinner and the view was incredible. It’s open to the public and I had dinner here on a different occasion.

I made the reservation for a friend/valued client and I had paid online, and advised check in time of 2:30 am. Unfortunately they left him waiting outside for a long time and then told him the reservation was cancelled or invalid and he had to go find other accommodation late at night. I called the hotel next day and it sounded like they had Overbooking’s due to not using a proper channel manager from what I could gather, as this is a standard software for hotels. Also it’s not within booking policy for Overbooking’s and the hotel should have contacted us and organised alternative accommodation. I called booking support and a refund was issued.