Hotel great punjab

I would say the location, but it will be helpful for business travelers. For family travelers, it might not be as helpful as the surroundings are crowded, unclean, and noisy as near to busy 4 lane road and near main railway station of city.

1. Room facing was bad. I booked a suit room, but its balcony opened to a smelly, ghostly back lane with no sunlight. I always kept it close. 2. The hotel has 2 restaurants, but one is non functional and in a shabby state. The other is functional but is running severely understaffed and with unskilled staff as repeatedly I was served main course followed by starter/ rice dishes followed by roti/ delayed service and cancellation of order after 15 mins of ordering. After a whole day of outing, being tired, me and my family had no choice but to stick with this restaurant only to avoid hassles of again going out for dinner. 3. I asked for breakfast but the reception person told me that the restaurant starts functioning at 11.00 hrs. I had to order breakfast online.

Value for the pricing, decent property, supportive staff

No airport shuttle facility with the hotel, hence no question of free airport shuttle service as mentioned in booking.com. Also no restaurant available in the property and hence no question of optional breakfast for inr 50 as mentioned in booking.com. Receptionist could have said politely & kindly when under pressure of workload, which makes a difference from every other property.

Breakfast was not included. Location is five minutes walk from the railway station. Food in the restaurant was very good. We had mutton thali and Maharashtrian thali. The reception area was beyond my expectations.

The room could have been a little bit more modern, if you know what I mean

Location is good. Room's size is good.

Service was not good. In booking.com the room was a.c room but i was given non a.c room.i didn't argue as it was winter.