OMO5 Otaru by Hoshino Resorts

Beautiful room, comfy beds, very cool lamp lit bar upstairs. Staff were lovely and friendly and very good at speaking English if you need it. There was a great range of brochures and maps of Otaru in the lobby too.

Location, breakfast quality, spaciousness, scent of the lobby, welcoming staff, hot shower

No skin lotions, crowded breakfast (how about every 40 mins slots?)

Good location, walking distance to otaru canal. Quiet neighbourhood with conveniently parking lots just next to the hotel.

Bed a bit soft for my liking. Not a lot of food options nearby the hotel.

- very friendly staff, speak good English - good location, a few minutes walk to the canal and the central area, opposite the hotel there’s a convenience store - bathroom very spacious, water pressure is strong

- the room is smaller than I expected, probably because the bathroom is huge and take quite some space. There isn’t enough space to leave luggages fully open, otherwise it’ll block the walkway passage - the beside charging is USB-A only, no USB-C - there was a drilling sound at 6am the day I stayed there - no good vanity area for makeup. The toilet lights are top lights, which is not suitable for makeup. I did my makeup at the table in the room, but there’s no privacy because my room window is directly facing the lobby, and I have to leave the curtains open for natural light when doing makeup.