Red Roof Inn Reading

The room was clean.

The toilet was very low especially difficult for older people. The blow dryer was broken and just coffee and muffins for breakfast.

All great

Bed was comfortable and staff was polite and helpful. Sheets and towels were very clean

Noise--could hear too much from outside, in the hall and other rooms. Bathroom floor not really clean. Toilet seat not secured and I almost fell off at one point. Was surprised by the $100 room security fee.

The staff went above and beyond to help with the issues we experienced.

The floor was soaked from AC issues, the toilet seat was broken, the key card deactivated and needed to be fixed. There were no other rooms available, so we had to deal with it. No maintenance, so the poor ladies from the front desk had to resolve the issues. God bless them! By the way, the outlet switch was installed backwards to where off is on, and no wall thermostat though there is a note stating to use the wall thermostat. The toilet had very little pressure, so you had to flush multiple times, even just for urine.