The house exceeded expectations- perfect for three families with eight kids under 10, and everyone stayed entertained. Reunion staff were responsive and accommodating throughout. The only drawback was repeated gate access issues at Bear's Den. Entry was inconsistent and time-consuming, often requiring multiple ID checks and repeated verification without a clear system. Despite raising it several times, there was no resolution. Best case entry took a few minutes; more often, it took significantly longer or required waiting to follow another car in. And with 3 cars in our group this could be a half hour + ordeal. It was faster to get into the theme parks than our neighborhood.

This house will make you never want to leave. No detail missing! Fix the intercom system for letting guests in and no complaints.

This home was perfect for our family vacation, 6 adults & 5 children ages 2-10. The pool, arcade, and movie theatre provided fun for everyone. The kids were always entertained & we cooked many meals in the large kitchen & outdoor grill. I highly recommend this home and Reunion Resort. This was our first time at Reunion, but we're already looking forward to booking another trip here!

House was great, had some issues like breakers blowing, some chairs needed repair, pool guy turned stuff off and forgot to turn back on, Reunion people were great! Immediate response and doing everything they could to get things fixed. The biggest problem is that we were already in a gated community and “Bears Den” decided to gate their section, installed a gate at both entrances then they kept refusing us entry, said we were not on the list. After much work from reunion staff they finally got us added to the list. Gate keeper wanted to argue with us that we weren’t allowed in. Why do you need to gate a community within a gated community? Gate was very frustrating especially after arguing for over 45 minutes with the gate keeper and they refused access to a reunion security guard!